Through the testimony of our films’ subjects, professionals are offered the opportunity to:
- explore the multiple ‘human factors’ that have led to the patients’ stories
- re-examine their own ideas and practice in relation to error and avoidable harm in the healthcare context
- be reminded of the human consequences and impact of error on patients, their relatives and the professionals involved
They can be used:
- for personal information, reflection and learning (single domain licence)
- as a resource to engage colleagues and stimulate informal and honest discussions about practice at a local level (single domain licence or organisational licence)
- as a tool for structured group work and/or peer-to-peer discussions in more formal teaching and learning environments (organisational licence or subscription)
PATIENTSTORIES also offers complementary services to provoke further discussion, debate and learning around safety and quality issues in healthcare – follow the links to find out more:
- Production Services
Some examples of how our films have been used in healthcare organisations:
Single Domain Licences
The Ward Sister & Consultant on a paediatric surgical ward bought a single DVD copy of “Beth’s Story”. They use it regularly as part of the ward’s lunchtime MDT teaching sessions. They have found it particularly useful with new members of staff during induction, and with student nurses and junior doctors joining the team for placements/rotations. They find it an excellent way to instil messages about the kind of safety culture that they are promoting within the ward environment.
Likewise the team at an Emergency Medical Assessment Unit bought a DVD copy of “Julie’s Story” . They intend to use it to support their implementation of the SBAR approach to structured communication for handover and also for their awareness-raising work around the management of severe sepsis.
Both teams paid £50 for their “single user domain” licences and can use the films as often as they wish for as long as they like within their own departments.
The Clinical Quality Department of a DGH Foundation Trust bought an organisational licence for use “Julie’s Story” in order to stimulate a large scale conversation across a single site within the Trust following a serious untoward incident. The coroner’s inquest identified a number of failings in the care provided and the patient’s death was considered to have been avoidable. The film is now being used as part of the Trus’ts response to these findings. The organisational licence means that the Trust have several copies of the film which can be used in any ward, department or service.
A large multi-site teaching Trust has chosen to take an annual subscription to PATIENTSTORIES, enabling them to have open access to multiple copies of all the current stories. They also plan to integrate the stories into both their corporate and clinical mandatory training programmes, on and off-line. They will also be able to take advantage of the preferential rates available for our workshop and consultancy services to support their local patient safety and quality campaign which is now in its second year. The Trust will also be eligible for immediate access (at no additional cost) to all our new films as they become available.
Conferences & Events
A conference organiser has used “Beth’s Story” on a “one-off” basis during the opening plenary session for a conference focussing on Patient Safety and Quality issues. They felt that the film would clearly set the tone for the strongly patient-centred seminar and help to provoke discussion and debate in later sessions.
A national network of Foundation Trust executives used “Julie’s Story” to help set the tone for their discussion about accelerated improvements around re-admission and mortality rates.
A leading international speaker will be using PATIENTSTORIES as an integral part of his presentation to national and international conferences to clearly remind delegates about the centrality of the patient’s voice in transformational patient safety improvements.
The Legal Stuff
All terms and conditions which appear on this website are provided on the assumption that the customer is a healthcare organisation or professional entering into the relevant licensing agreement whilst acting in the course of its, his or her business or profession and is not acting as a consumer. Where individuals act as consumers they have certain additional rights provided by the law. If you are or believe you may be acting as a consumer please e-mail us.
All our films and any other materials are copyright works which are the property of awr strategic communications limited and any unauthorised use or copying of them or any of them is strictly prohibited. Use of our DVDs may be made only in accordance with the terms of the applicable licence granted by awr strategic communications limited.
PATIENTSTORIES is a trading style of awr strategic communications limited.