The Last Time We Spoke – A Carer’s Story

Based on the testimony of eight families, this drama-documentary was commissioned in response to a series of investigations where poor carer experience was a particular feature. Central and North West London Foundation Trust are committed to learning from and improving services in response to patient and carer stories’ and this film provides material to facilitate this.

Intended to provoke debate and discussion, the film is a powerful and moving piece. It was shot in a drama-documentary style and includes interviews with cast members in role that reveal different points of view about the key themes explored through the narrative.

This film can be used in a variety of ways including:
– As a tool to engage a mixed audience and stimulate discussions about practice at a local level
– As a resource for more structured and formal teaching and learning sessions
– As a device to explore ideas about a culture of care for clinical and or leadership discussions where the focus and approach to safety and quality is considered from the perspective of those with lived experience.

“The overall aim of this film is to invite participants to engage in a broader appreciation of the complex issues that carers, clinicians and service providers are attempting to navigate, in the best interests of patient care. It is also a clear acknowledgement of the very real experiences of the carers who contributed”

Amynta Cardwell, Central and North West London Foundation Trust