Jane Feinmann is an award-winning medical journalist, who writes regularly for both the consumer and professional press. She is also an experienced radio producer, her most recent productions being ‘Metaphor For Healing’ (Radio 4, October 28th and 29th, 2009) and ‘To Err is Human’ (Radio 4, August 11th, 2008 and May 29th, 2009). Jane has particular interest in ‘Cutting out Human Error’ (the title of an article she wrote published in the BMJ) and supports PATIENTSTORIES’ approach of provoking discussion and debate about safety and quality issues in healthcare.