Patient Stories

provoking debate to generate change

Purchase DVDs or Organisational Licence package

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All of our patient stories are available to buy individually in DVD format here.   Alternatively, organisations can purchase an annual organisational subscription licence, entitling them to 3 copies of all the patient stories, current and in production through the year, the films in digital format to embed within websites and intranets if required, and […]

Consultancy

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Working with a small number of key partners and associates we can also offer bespoke consultancy services to help your organisation consider a range of broader quality and safety strategies. Email us now to discuss the variety of consultancy options available.

Workshops

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We offer a range of workshops that explore the power of PATIENTSTORIES and how they can be used to influence the climate of opinion (internally and externally) around safety improvements. Designed and delivered by contributors to PATIENTSTORIES, workshop can be easily tailored to your specific requirements.  We can emphasise various aspects including: The basic principles […]

Mark Emerton

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Mark Emerton is an consultant orthopaedic surgeon at Leeds Teaching Hospitals NHS Trust and Senior Fellow at the NHS Institute for Innovation and Improvement. He joined the NHS Institute in March 2006 as clinical lead for the focus on hip and knee replacements with the Delivering Quality and Value team. He went on to join […]

Martin Bromiley

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Martin Bromiley is an airline pilot and Chair of the Clinical Human Factors Group.   In April 2005 his wife Elaine died as a direct result of clinical errors, during what was supposed to have been a routine operation. At that time Martin had over 10 years’ experience as an airline pilot, including time specialising as […]

Phil Hammond

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Phil Hammond is a practising GP, writer, broadcaster and journalist. He has been a lecturer in medical communication at two UK universities (Birmingham and Bristol) and won awards for teaching, journalism, comedy and broadcasting.He presented six series of “Trust me, I’m a Doctor” for BBC2, wrote a best-selling book of the same name and co-wrote […]

Jane Feinmann

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Jane Feinmann is an award-winning medical journalist, who writes regularly for both the consumer and professional press. She is also an experienced radio producer, her most recent productions being ‘Metaphor For Healing’ (Radio 4, October 28th and 29th, 2009) and ‘To Err is Human’ (Radio 4, August 11th, 2008 and May 29th, 2009). Jane has […]

Stephen Ramsden

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Stephen Ramden OBE is former Chief Executive of the Luton and Dunstable Hospital NHS Foundation Trust and between 2008-10 was part-time National Director and subsequently Chair of Patient Safety First, the national campaign for patient safety improvement in England. Stephen has more than 34 years’ experience as an NHS Manager, 20 of which were in […]

Roland Denning

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Roland Denning is a highly experienced writer/director and lighting cameraman.  Roland has more than 25 years’ experience working in film and television, having shot more than 125 documentaries and dramas for independent producers and major broadcasters. His experience however covers everything from avant-garde films to corporate videos, documentaries to film drama and television, news to […]

Julie Carman

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Julie Carman was an NHS manager who until her recent early retirement worked for a Primary Care Trust in the North West of England.  Julie won awards for her work associated with accident prevention in primary care and continues to contribute on a voluntary basis, to the North West Knowledge Transfer Partnership to spread the […]

Production Services

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We have a great deal of experience of researching, developing and producing high-quality films about important topics associated with healthcare delivery. We understand the complexities involved in filming in healthcare environments, especially when working with sensitive subject areas such as clinical error and patient harm. Our award-winning production team has worked with a wide range […]

Revealing the hidden curriculum

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“No healthcare professional wants to harm patients but we still have a long way to go to drive improvements to create safer clinical systems” Dr James Mountford, Director of Clincial Quality, UCL Partners We are currently working with UCL partners and University College London Hospital NHS Foundation Trust supporting the design and delivery of a […]

A “once in a generation” opportunity?

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“A window of opportunity exists to include training in human factors in undergraduate and postgraduate training.” Simon Paterson-Brown, Chair of the Patient Safety Board, Royal College of Surgeons of Edinburgh Writing in the BMJ early this month and citing the work of the Clinical Human Factors Group, Simon Paterson-Brown clearly identifies human factors education as […]

Bristol Royal Inquiry – 10 years on what have we learnt?

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In 2001 the learning from the largest public inquiry in the history of the NHS reported its findings. According to Dr Phil Hammond, GP, Broadcaster, Journalist and PATIENTSTORIES contributor, despite years of discussion and debate little has really changed in the culture of the NHS. In this article (first published in Private Eye) Phil explores […]

For use by Individuals

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VIEWING ON-LINE If you want to view our films on-line either for personal reflection or to share with a few colleagues, we are more than happy for you to do so at no direct cost.  All we ask is that you sign up as a subscriber to our website (see subscriber form on home page). […]

Organisations & Educational Establishments

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We are an independent social enterprise and receive no core funding or subsidy from government or the NHS. It is perfectly possible for you to view our films on-line at no cost and we have no way of policing this. However, our ability to continue to research and publish stories, and run this website, relies […]